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Kieran Lloyd

Microsoft Teams voice architect, building with Copilot Studio

Recent

Building the Teams Phone Agent in the admin centre

Building the Teams Phone Agent in the admin centre

6 October 2026·1509 words·8 mins

Teams Phone Agent Q&A tools: getting your content in

Teams Phone Agent Q&A tools: getting your content in

5 October 2026·1075 words·6 mins

Teams Phone Agent foundations: resource accounts, Direct Routing and voices

Teams Phone Agent foundations: resource accounts, Direct Routing and voices

4 October 2026·1347 words·7 mins

Teams Phone Agent, auto attendants and Copilot Studio: which does what

Teams Phone Agent, auto attendants and Copilot Studio: which does what

4 October 2026·1283 words·7 mins

Building a council phone line with Teams Phone Agent

Building a council phone line with Teams Phone Agent

4 October 2026·678 words·4 mins