Dataverse on Kieran Lloydhttps://blog.kieranlloyd.uk/tags/dataverse/Recent content in Dataverse on Kieran LloydHugo -- gohugo.ioen© Kieran LloydSun, 04 Oct 2026 08:00:00 +0100Building a council phone line with Teams Phone Agenthttps://blog.kieranlloyd.uk/posts/building-a-council-phone-line-with-teams-phone-agent/Sun, 04 Oct 2026 08:00:00 +0100https://blog.kieranlloyd.uk/posts/building-a-council-phone-line-with-teams-phone-agent/I built a phone line for a fictional council using Teams Phone Agent, Copilot Studio and Direct Routing. This is the index for the series.